Car Dealership Nightmare | Automotive Horror Stories
Episode 46, May 21, 2020, 09:00 AM
What do you do when a delusional customer comes into your dealership, claiming that you are attempting to steal his car? Crazy right? That’s what we hear about today on office horror stories.
Heres a preview of the story.
“This guy starts freaking out. I told him I would gladly get him a sales manager, you know, someone in a higher position than the person this dude was asking for. That was not good enough. And he continued to sit there. I went to the sales managers, and they left me, a young 20-year-old girl, to do the heavy lifting and get this guy out. I tried everything. I gave him the salesman’s schedule. I even TEXTED the sales rep, and he had no idea who I was talking about or who this customer was. Finally, I was able to get this guy back to the service counter, and I was relieved, thinking he was finally going to leave. That was not the case. In the state where I live/work, it is required to get a signature when vehicles are picked up. It’s symbolic that we are “giving” ‘the vehicle back to you so that if you were to get into an accident/whatever, it was not in the hands of the dealership/shop. Also, with a $0 bill, we want some type of paper trail that some rando didn’t come into the lot and stole the car. I asked this guy for a signature on his $0 bill. He starts asking me why. So, I explained to him why. He took that as we’re keeping his vehicle. (Meanwhile, his vehicle is sitting in the service drive, unlocked, keys inside, garage door wide open) I told him that we do not want to keep his car and that he is more than welcome to leave.”
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