Ep 004 - Jiun Kei - Telco to Techo: Innovating through Partnerships

Jiun Kei, Head of Operator Partnerships – APAC at Infobip, joins us on The CX Breakroom to discuss how telcos are evolving from connectivity providers to experience enablers. We explore how they are shaping the future of connectivity through partnerships and innovation, delivering AI-powered customer experiences and practical SME-focused solutions in an increasingly digital world.