The First 72 Hours After A Data Breach

Season 2 Episode 21  ·  Jun 15, 08:47 AM
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When a personal data breach occurs, the clock starts ticking immediately.

The decisions made in the first few hours can have a significant impact on the outcome, affecting regulatory obligations, reputational damage, customer trust, and the overall response effort. Yet many organisations are unsure what they should actually be doing when a breach first comes to light.

This episode is hosted by Caine Glancy and Catarina Santos. Together, they walk through the critical steps organisations should take immediately following a breach, including:

  • Containing the incident and limiting further risk
  • Assessing what has happened and who may be affected
  • Determining whether notification obligations apply
  • Managing internal and external communications
  • Avoiding common mistakes that can make a situation worse
  • Lessons learned from real-world breach scenarios

This session focuses on practical actions and decision-making, rather than theory, helping you understand what a proportionate and effective response looks like when every minute counts.