Digital distraction – cutting through the hype

For this episode, we tackled the subject of digital distractions and how to see past the bells and whistles to ensure the digital services you're providing do justice to your cause and the people you support.

First up, we spoke to Emma Dalby Bowler, digital content and marketing manager and Gareth John, digital development manager from Mind on how they crafted needs-based user personas and centred this in their digital content creation process.

We were also joined by Matt Collins, founder of Platypus Digital to get his thoughts on ensuring digital is founded in serving the users, and why he reckons charities are still too focused on social media.

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Click here to read the transcript of this episode.

Resources from this episode:

The slides from Matt's and Emma and Gareth's presentations at the Future of audience engagement conference .