Managing Workplace Experience: Lessons from Retail

Apr 26, 11:01 AM
The digital world has revolutionized how consumers shop. Digital retail experiences have rethought the customer experience across channels and devices, and have empowered the customer.

What lessons can businesses learn from the retail world - which is much further down the digital transformation road? How can real estate leaders seek to create workplace experiences in hybrid work-from-home models?

For this podcast Michael Creamer was joined by Ibrahim Ibrahim, futurist, retail strategist, designer and Managing Director at Portland Design, and Nicola Gillen, Head of Total Workplace EMEA at Cushman & Wakefield.