German Hotel Market Update, Group Business and Changing Compsets
Welcome to another Expert Insights discussion. Today we are joined by our regular guests from berner+becker (https://bit.ly/3y2njOX) : 🔹 Veit Meier – Director of Operations 🔹 Till Benthien – Senior Revenue Manager and Head of Employee Development In this discussion we reflect back on our conversation in April to see how the German Hotel Market has changed in the last 3 months. We cover a nu...
44m Jul 15, 2021
44m
Beonprice and Juyo Analytics Announce Exciting New Partnership
Welcome to another Expert Updates discussion. Today we are joined by 2 Guests: 🔹 Emilio Galan CTO & Co-Founder at Beonprice (https://bit.ly/3u2VT8p) 🔹 Vassilis CEO & Founder at Juyo Analytics (https://bit.ly/3hJp51x) In this discussion we hear about the recently announced partnership between Beonprice and Juyo Analytics The two tech companies join forces to combine the strategic vision of ...
22m Jul 14, 2021
22m
The Hotel Mindset: Is It More Like Nokia or Apple?
Welcome to another Expert Insights discussion, where we pose the question:      Is the Hotel Mindset More Like Nokia than Apple? Have hotels used the pandemic period to start developing a more customer centric approach to their product, pricing and promotion or will they just revert back to type. These are some of the topics we explore with our 2 guests: 🔹 Niki Van den Broeck, Head of Busines...
53m May 21, 2021
53m
7 Hotel Commercial Mistakes and What To Do About Them
Welcome to another Expert Insights discussion. Today we are joined by 2 Guests: 🔹 Stephanie Smith Founder & Digital Matriarch at Cogwheel Marketing (https://bit.ly/3bojfPl) , one of our Expert Partners (https://bit.ly/32FLILD) 🔹 Jack Lindemuth Founder at JLL Commercial Strategy Consulting (https://bit.ly/3uMzxJr) and Partner at Strategic Solution Partners (https://bit.ly/33Hdl7y) In this ...
59m May 13, 2021
59m
Google Free Booking Links for Hotels - Less Theory, The Results Are In !!
Welcome to another Expert Insights discussion. Today we are joined by Pablo Delgado, CEO of mirai (https://bit.ly/3nSXo7w) mirai are one of our Expert Partners (https://bit.ly/32FLILD) In this discussion we look at the hot topic of Google Free Booking Links Rather than talking in general terms, we take a deeper dive, looking at the following: 🔹 Where do the free links actually show up on t...
46m May 07, 2021
46m
Meetings and Events Are Returning .... So Now What?
Welcome to another Expert Insights discussion. Today we are joined by 2 guests from Get Into MoRe (https://www.getintomore.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=getintomore-home-podcast-link) , one of our Expert Partners (https://bit.ly/32FLILD) 🔹 Niki Van den Broeck – Manager of Business Development 🔹 Peter Brauer - Co-founder In this discussion we explore the impact ...
50m Apr 29, 2021
50m
GuestEQ "Who Are We?" - In Conversation with Scott Curran
We are delighted to welcome GuestEQ (https://bit.ly/3dCjd7Q) as an Expert Partner In this "Who Are We" interview we are joined by: Scott Curran - Co-founder of GuestEQ (https://bit.ly/3dCjd7Q) In this discussion Scott talks about his background and his journey from concierge to leading the strategic operations of a multi property hotel company. He introduces us to GuestEQ, the company, it's...
29m Apr 21, 2021
29m
The Current Situation and Challenges Facing the German Hotel Market
Welcome to another Expert Insights discussion. Today we are joined by our regular guests from berner+becker (https://www.bernerbecker.com) 🔹 Veit Meier – Director of Operations 🔹 Till Benthien – Senior Revenue Manager and Head of Employee Development In this discussion we consider what is the current situation and what are the challenges for hotels in Germany. We cover many topics including...
53m Apr 15, 2021
53m
Roomdex "Who Are We?" - In Conversation with Jos Schaap
We are delighted to welcome Roomdex (https://www.roomdex.io/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=roomdex-home-rh-post) as an Expert Partners. In this "Who Are We" interview we are joined by: Jos Schaap - CEO and Co-founder of Roomdex (https://www.roomdex.io/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=roomdex-home-rh-post)  In this discussion Jos talks about ...
32m Apr 13, 2021
32m
The Value of CRM Audiences and Insights to Drive Additional Revenue
In today's podcast we are joined by 🔹 Robert Schimmel, Vice President of Product Management at Cendyn (https://www.cendyn.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=cendyn-home-rh-post) (https://revenue-hub.com/expert-partners/?utm_source=revenue-hub&utm_medium=cendyn-article&utm_campaign=expert-partner-profiles) In this discussion, Robert talks about 3 of Cendyn's recent p...
29m Apr 09, 2021
29m
Beonprice "Who are We?" - In conversation with Emilio Galán
We are delighted to welcome Beonprice (https://beonprice.com/) as an Expert Partner In this “Who Are We” interview we are joined by: Emilio Galan – CTO and Co-founder of Beonprice (https://beonprice.com/) In this discussion Emilio talks about his background and how his early career plans led to him fulfilling his goal to become an entrepreneur. He introduces us to Beonprice, the company, it...
27m Mar 25, 2021
27m
Using Hotel Breakeven to Evaluate Recovery Revenue Strategies (Pt2)
Welcome to another Expert Insights discussion. Today we continue our conversation with our 2 guests: 🔹 Peter Russell – Chief Operating Officer at Russell Partnership Technology (https://www.russellpartnership.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=rpt-home-hotel-breakeven) and 🔹 Thibault Catala – Founder and Managing Director at Catala Consulting (https://catalaconsulti...
33m Mar 18, 2021
33m
Why Understanding Hotel Breakeven Helps Your Revenue Management Recovery Strategies (Part 1)
Welcome to another Expert Insights discussion. Today we are joined by 2 guests: 🔹 Peter Russell – Chief Operating Officer at Russell Partnership Technology (https://www.russellpartnership.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=rpt-home-hotel-breakeven) and 🔹 Thibault Catala – Founder and Managing Director at Catala Consulting (https://catalaconsulting.co.uk/?utm_source=re...
32m Mar 16, 2021
32m
Customer Lifetime Value: How Does Price Fairness and Price Identity Fit In?
Welcome to another Expert Insights discussion Today we continue our conversation with our 2 guests from Beonprice (https://beonprice.com/) : 🔹 Neville Isaac – Chief Customer Officer and 🔹 Jannik Heitmüller – Sales Director If you missed Part 1, here is a link to the podcast (https://audioboom.com/posts/7816196-price-fairness-and-price-identity-what-is-it-and-why-is-it-important-part-1) In P...
29m Mar 09, 2021
29m
Price Fairness and Price Identity: What Is It and Why Is It Important? (Part 1)
Welcome to another Expert Insights discussion Today we are joined by 2 guests from Beonprice (https://beonprice.com) : 🔹 Neville Isaac – Chief Customer Officer and 🔹 Jannik Heitmüller – Sales Director We have broken our conversation into two parts, this is Part 1 and Part 2 will come out early next week. In this discussion we talk about two core topics: 🔸 Price Fairness and 🔸 Price Identity ...
29m Mar 05, 2021
29m
Atomize "Who Are We" - In conversation with Alexander Edström
We are delighted to welcome Atomize (https://atomize.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=who_are_we_home_rh_post) as an Expert Partner In this “Who Are We” interview we are joined by: Alexander Edström - CEO of Atomize (https://atomize.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=who_are_we_home_rh_post) In this discussion we talk about how a chance ...
28m Mar 03, 2021
28m
Should Major Brand Hotels Consider External Revenue Management Consultancy
Welcome to another Expert Insights discussion Today we are joined by 3 guests: 🔹 LaToya Elam - General Manager at Homewood Suites Atlanta-Alpharetta, Georgia 🔹 Connor Vanderholm - Co-Founder at Topline Revenue (https://www.toplinerm.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=topline_home_rh_post) 🔹 Jonathan Baker - Co-Founder at Topline Revenue (https://www.toplinerm.com/?u...
32m Mar 02, 2021
32m
Hotelperformance "Who are We?" - In conversation with Emanuele Nardin
We are delighted to talk with another of our Expert Partners. In this "Who Are We" video we are joined by: Emanuele Nardin - Managing Director of Hotelperformance (https://www.hotelperformance.it/eng/) We talk about Hotelperformance and how it’s consultancy services have developed to reflect the ever evolving commercial focus in the Hotel industry alongside the technology which empowers it. ...
18m Feb 03, 2021
18m
mirai "Who are We?" - In conversation with Pablo Delgado
We are delighted to welcome mirai (https://mirai.com/?utm_source=revenue-hub&utm_medium=referral&utm_campaign=revenue-hub-post) as an Expert Partner In this “Who Are We” video we are joined by: Pablo Delgado - CEO of mirai Pablo talks about his background, the early days of mirai and how it evolved as the internet started booming. We also hear about mirai’s typical client profile, their cor...
32m Jan 15, 2021
32m
Hilton Branded Hotel? Tips and Advice to Drive Future Demand
Today we are joined by 2 guests 🔹 Stephanie Smith - Founder and Digital Matriarch at Cogwheel Marketing (https://www.cogwheelmarketing.com) 🔹 Connor Vanderholm - Co-Founder and Chief Revenue Officer at Topline Revenue (https://www.toplinerm.com) In today’s discussion we are look specifically at Hilton branded Hotels and ways they can drive demand. Some of the ideas could be applied generally...
53m Dec 14, 2020
53m
Intelligent Hospitality (HotelIQ) "Who Are We" - In conversation with Apo Demirtas
We are delighted to welcome Intelligent Hospitality (https://bit.ly/2IDSyLi) as an Expert Partner In this “Who Are We” video we are joined by: Apo Demirtas - Founder & CEO Apo talks about his background and how the idea of Intelligent Hospitality and HotelIQ came about. We also hear about their typical client profile and how Apo feels marrying the General Managers skill at running their hot...
27m Dec 10, 2020
27m
Right Revenue "Who Are We?" - In Conversation with Adrienne Hanna
We are delighted to continue our Expert Partner relationship with Right Revenue  https://rightrevenue.co.uk/ In this “Who Are We” discussion we are joined by: Adrienne Hanna - Founder of Right Revenue Adrienne talks about her background, how Right Revenue came about and it's evolution from a revenue management consultancy into a fully fledged tech company. We also hear about Right Revenue's ...
21m Dec 04, 2020
21m
Forward Looking Data: Lighting the Way Ahead or Just a Shiny New Distraction?
Today we are joined by 3 guests: 🔹 Veit Meier – Director of Operations and Development at berner+becker (https://www.bernerbecker.com) 🔹 Till Benthien - Senior Revenue Manager and Head of Employee Development at berner+becker (https://www.bernerbecker.com) 🔹 Vassilis Syropoulos - Founder and CEO at Juyo Analytics (https://www.juyoanalytics.com/) In today’s discussion we look at the topic of F...
47m Dec 02, 2020
47m
berner+becker "Who Are We" - In conversation with Pontus Berner
We are delighted to continue our Expert Partner relationship with berner+becker  https://www.bernerbecker.com/ In this “Who Are We” discussion we are joined by: Pontus Berner - Co-Founder and Managing Partner Pontus talks about the revenue management philosophy of berner+becker, their typical hotel client profile and what does he see in the future for revenue management as we come out of thi...
17m Nov 25, 2020
17m
Navigating Uncertainty: Meetings & Event Sales and Revenue Management
Today we are joined by: 🔹 Niki Van den Broeck – Manager of Business Development at Get Into MoRe (https://www.getintomore.com/) Today we discuss elements of a whitepaper Get Into More have put together called: Navigating Uncertainty, which looks at Meetings and Event Sales and Revenue Management During the discussion we touch on: 🔸What are the Certain Factors we do know and what are the un...
32m Nov 24, 2020
32m
Why So Little Testing of Revenue Management Strategies in Hotels?
Today we are joined by 3 Guests:  David Lopez – Chief Science Officer at Pace (http://www.pacerevenue.co/)  Maxime Cohen – Associate Professor at McGill University  Nancy Pyron – Analytics, Strategic, and Organizational Consultant at NMP Consulting Today we discuss elements of a whitepaper our 3 guests have recently authored looking at Statistical Field Experimentation (or lack thereof) for...
1hr 17m Nov 12, 2020
1hr 17m
How Revenue Managers Can Become Indispensible
Today we are joined by Dori Stein - CEO of Fornova, one of our Expert Partners: https://www.fornova.com/ Dori puts forward his views on why it's even more important in the current climate that Revenue Managers must make themselves indispensable. He gives practical examples how to do this, touching on: 🔹 Driving direct revenues and demand generation. 🔹 Google Pay Per Stay and 3 key areas whe...
29m Nov 09, 2020
29m
Are Branded Hotels Wasting Money on Metasearch Right Now?
Today we are joined by Stephanie Smith from one of our Expert Partners: Cogwheel Marketing (https://www.cogwheelmarketing.com/) Stephanie puts forward her reasoning as to why she feels investing in metasearch is not the best use of resources for branded hotels at this current time. Stephanie outlines why, in this current climate and changing guest profile, she feels metasearch is just a chan...
33m Oct 16, 2020
33m
Hotel Meeting & Events: Changing World, Creative Ideas and still Ancillary Revenue .... Really?
Today we are joined by two guests from one of our Expert Partners: Get Into More https://www.getintomore.com Niki van den Broeck and Peter Brauer join us to discuss what has changed over the last 6 months within the hotel meeting, groups and events space. We look back on some points made in a previous podcast as to how the meeting space might change:  Meetings Survival Pack and How Hotel M...
37m Oct 09, 2020
37m
Revenue Manager Crisis Checklist: Daily, Weekly and Monthly Tasks
Today we are joined by two of our regular contributors, Veit Meier and Till Benthien of berner+becker https://www.bernerbecker.com/ We discuss a checklist Veit and Till have put together recommending Daily, Weekly and Monthly tasks Revenue Management professionals should be undertaking during this crisis situation. Hope you enjoy the discussion. Here are the chapters: 0:38   Guest Welcome 1...
32m Oct 02, 2020
32m
Lybra - Expert Partner "Who Are We" Interview
We are delighted to welcome Lybra (https://lybra.tech/) as an Expert Partner of Revenue Hub In this “Who Are We” interview we are joined by: Fulvio Giannetti – CEO of Lybra Fulvio talks us through his background, who Lybra (https://lybra.tech/) are, their core service offering and what does he sees as some of the challenges moving forward. Hope you enjoy the conversation. Here is the chapt...
23m Sep 25, 2020
23m
Fornova - Expert Partner "Who Are We" Interview
We are delighted to welcome Fornova (https://www.fornova.com) as an Expert Partner of Revenue Hub In this “Who Are We” video we are joined by Dori Stein - CEO of Fornova Dori talks us through his background, who Fornova are, what core services they offer and what does he sees as some of the challenges facing the industry going forward. Hope you enjoy the video. Here are the chapters: 1:04 ...
20m Sep 22, 2020
20m
Topline RevPros - Expert Partner "Who Are We" Interview
We are delighted to welcome Topline RevPros as an Expert Partner of Revenue Hub https://toplinerevpros.com/ In this “Who Are We” video we are joined by: Cameron Peterson, Co-founder and Director of Sales & Marketing and Connor Vanderholm, Co-Founder and Director of Revenue Management Cameron and Connor talks us through their backgrounds, who Topline RevPros came about, what servcies they are...
16m Sep 17, 2020
16m
Does Current Education & Training Support Revenue Manager Evolution
In today's podcast we are joined by: Peter Russell, Operations Director at Russell Partnership Technology https://www.russellpartnership.com/ Janel Clark, Founder of Next Gen Revenue Professor Dr Detlev Remy of the Singapore Institute of Technology. https://www.singaporetech.edu.sg/directory/faculty/detlev-remy In this video we look at Revenue Management from the viewpoint of Education, Trai...
56m Aug 28, 2020
56m
Don’t Forget Maslow When Considering Asian Traveller Buying Motives
In today’s podcast we are joined by Jagdish Sandhu, CEO of Frozen Lime Asia (https://www.frozenlimeasia.com/) During our discussion we look at the impact of the Covid crisis on the SE Asia Hotel market and we consider how Maslow’s Hierarchy of Needs can point us in the right direction of what is important in these difficult times when considering Asian traveller buying motives. Finally, we l...
52m Aug 19, 2020
52m
What Does a Strategic Revenue Role Look Like
Today we are joined by two regular guests, Veit Meier and Till Benthien, from berner+becker   (https://www.bernerbecker.com/) In this discussion we start to look at what does ‘Strategic Revenue Management’ actually mean? We explore what a strategic revenue professional role might look like and what additional information, or data, would be needed to help deliver in this role. We also dig int...
51m Jul 22, 2020
51m
Now is the Time for Hotels to Bring Revenue and Marketing Together
Today we are joined by 2 Guests Silvia Cantarella Founder of Revenue Acrobats https://www.revenueacrobats.com/ (https://www.youtube.com/redirect?event=video_description&v=6QjKDgpnBKk&redir_token=QUFFLUhqbTlmMzR1eGlYUFlmWTFYaFhMNk45dXZpUmlHZ3xBQ3Jtc0tubGxCVXlBZ3hPai1ubmQ2Q3BfblJtX1NTZDM3OHNjRkNIZllrc2JrVlhQOF84d1RDNXNIbjNxNGl2NUlZUmN0YkI1akV6SFE5ZDJCMlJubDBzcEJfNUt6eG56aG1vbEdranVkSmdxUEF6RE5Oa...
55m Jul 14, 2020
55m
How Will The RMS Evolve to Move Revenue Management Forward
Today we are joined by 3 Guests Michael McCartan - founder of mccartan tech consulting Neville Isaac - Chief Customer Officer at BeOnPrice https://beonprice.com/en_US/ Marko Lukicic - Co-Founder and Director at Acquaint https://acquaint.hr/  This discussion continues our series looking at the evolving role of the revenue manager Today we explore how the RMS is evolving and what additional ...
1hr 4m Jul 09, 2020
1hr 4m
Google Hotel Products Evolve! Who Will be Winners and Losers?
Today we are joined by Pablo Delgado, CEO of mirai https://www.mirai.com/home/ In our last conversation with Pablo we discussed how the hotel distribution landscape could change going forward. Today we talk specifically about Google and the role it plays. We look at how Google has evolved a number of its products and how they can be of real value to hotels in a risk free way We explore the ...
48m Jul 06, 2020
48m
Want Your Revenue Manager to be Strategic .... Do You Have an RMS?
This podcast is the audio taken from a recent video interview with Michael McCartan, founder of mccartan.tech and Michael Sandeen, Senior Revenue Manager at Pace https://www.paceup.com/ Here is the link to the video: https://youtu.be/m_vcVchwFZs In this interview we continue our discussion about the evolution of the revenue manager role, looking at how an RMS can liberate the revenue professi...
51m Jun 24, 2020
51m
Don't Drop Your Rates! ..... Is It Really That Simple?
In today’s video we are joined by Thibault Catala of Catala Consulting https://catalaconsulting.co.uk/ Our discussion is around the current topic on most revenue managers mind: Don’t drop your rates We discuss why this seems fine in principle, explore how the message could be misunderstood and explain it is more nuanced than just a simple do or don’t binary choice. 0.00     Intro 1.25     Thiba...
33m Jun 10, 2020
33m
Part 2 of Simple Steps to Improve Direct Bookings
In this episode we are joined again by Veit and Till from berner+becker https://www.bernerbecker.com/   This is part 2 of a 2 part series where we look at what happens when a traveller visits your website, what are the biggest mistakes hotels make and what are some tips to improve the chance of securing the direct booking?   We look at simple ideas, back to basics and easily actionable changes ...
29m Jun 09, 2020
29m
Simple Ideas and Steps to Improve your Direct Booking (Part 1)
In this episode we are joined again by Veit and Till from berner+becker https://www.bernerbecker.com/ This is part 1 of a 2 part series where we explore is it a challenge to drive and convert more direct business, what are some basic errors made and ultimately, is it worth it? We look at some simple ideas, back to basics and easily actionable changes which are often forgotten or overlooked in t...
36m Jun 05, 2020
36m
Has the Revenue Manager role really evolved?
In today's conversation we are joined by Adrienne Hanna, Founder of Right Revenue Our discussion covers a number of areas with the intention of trying to establish has the role of the Revenue Manager really evolved and how technology has, or could, impact on this evolution. Areas we touch on and question we pose are: • How technology has impacted the evolution and whether it is a threat or an e...
38m Jun 03, 2020
38m
Hotel Messaging as we Start to Re-Open and Move Towards a Cookie Free World in 2023
In today's video we are joined by Michael Bennett, Chief Marketing Officer at Cendyn   (https://www.cendyn.com/) Michael talks broadly about what marketing and communication approaches he is seeing in different hotel groups and regions as they face the challenge of opening. We then talk a little more specifically about the importance of a CRM in these times to ensure your messaging is really ta...
37m May 20, 2020
37m
How Hotel Technology can Help Drive Recovery
In today's podcast we are joined by Alan O'Riordan, co-founder of apaleo https://apaleo.com/ You can also watch the video on our YouTube Channel here: https://youtu.be/jq3IaUN22VM We talk with Alan about areas he has covered in a recently written white paper  https://info.apaleo.com/en/beyond-covid-19-whitepaper Alan discusses the following areas and subjects: Why traditional legacy technology ...
39m May 13, 2020
39m
No New Normal for Hotel Distribution (with Pablo Delgardo of mirai)
Today we are talking with Pablo Delgardo of mirai (https://www.mirai.com/home/) and the topic under discussion is hotel distribution. Pablo explains why he feels there will be 'No New Normal' for hotel distribution and how it is the perfect time for hotels to re-evaluate their distribution strategy and their direct booking approach. Below is a broad guide to the different areas covered during t...
36m May 11, 2020
36m
5 Expert Partner Initiatives to Support Hotel Sector
We wanted to use this article to highlight current intiatives from 5 of our Expert Partners (https://revenue-hub.com/expert-partner/) . These are offers they are providing to help support the Hotel sector during this crisis. We have listed the Expert Partners in alphabetical order along with the details of their offering and any relevant links to engage further: Get Into MoRe (https://www.getin...
8m May 08, 2020
8m
Crisis Recovery Shape, Strategy Considerations and Revenue Forecasting
In this podcast we are joined by Dan Skodol, Vice President of Data Science and Analytics at Cendyn (https://www.cendyn.com/) Dan came to Cendyn following the acquisition of The Rainmaker Group in 2019. With over ten years of Revenue Management experience in gaming, hotels, multifamily real estate, and airlines, he is responsible for researching and designing enhancements and innovations within...
34m May 06, 2020
34m
How Hotel Meetings Might Change and the Meeting Survival Pack
In this episode we talk with Niki Van den Broeck and Peter Bauer from Get Into More. We discuss how the hotel meeting sector might change post Covid-19 and we also hear about Get Into More's new initiative to support hotels. It is called the Meeting Survival Pack
26m Apr 30, 2020
26m